Frequently asked questions
Find answers about your account, listings and using Carbomi.
Matching answers: 11
How do I sign in?
Open Sign in and follow the available account options. A phone code proves access to a number; it does not verify a vehicle or its seller.
Is the Car Value estimate a guaranteed selling price?
No. It uses available comparable asking prices. It is not a completed-sale price, an inspection or a guaranteed offer. Insufficient evidence means no estimate is shown.
What happens to uploaded photos?
The upload flow compresses supported images before upload. Publishing requires processed photos. Original uploads are not intended for permanent storage or public delivery.
Are the preview vehicles for sale?
Photos labelled as samples are design previews, not listings. They do not carry a selling price, location or verification claim.
Does a listing replace my own inspection?
No. Check registration with the relevant authority and arrange an independent inspection before agreeing to buy. A seller statement is not independent evidence.
Where can I contact the platform?
Visit Contact for the available destinations. Until official profiles are supplied, the social links open platform homepages and are not direct support channels.
How do I post a vehicle?
Open Sell, choose the vehicle from the catalogue and enter your details. Upload supported vehicle photos. Submit the completed listing for review; submission does not guarantee publication.
How do I get help with a rejected photo or listing?
Read the rejection reason and your moderation history. For a possible photo-check mistake, open a personal help request. Authorized staff can inspect an available processed review capture. If it expired or the photo changed, upload a new photo. Photo restoration does not approve a listing.
How do I pause a listing?
Open your listing controls and review the vehicle before confirming Pause. Only a permitted current listing can be paused. Resuming it uses the normal listing rules and permissions.
How do I change saved-search alerts?
Open Saved searches, choose your saved search and review its alert frequency. Confirm the change using the account controls. Delivery also depends on your channel preferences and available providers.
How do I reach a person?
Open Personal support and submit a help request. Describe the platform issue without passwords, OTP codes, identity documents or payment details. You can review staff replies and mark the request resolved from your account.